By taking this course, students will be able to:
- Identify steps you can take to improve your team and intercultural communication skills.
- Describe the three step writing process and how to gather reliable information.
- Differentiate between routine, positive, negative, and persuasive messages and identify uses for each type of message in the workplace.
- List the options for organizing informational reports, identify the parts of a business plan, discuss the ways to organize an analytical report.
- Describe an effective process for conducting business research.
- Demonstrate successful presentation delivery, including effective oral or online presentation and creation of visually appealing slides.