To develop a basic understanding of role and techniques of quality engineering and control at the product/service/process design and manufacturing stages of a product’s life cycle. To develop an ability for understanding customer requirements, and translating them into product and process characteristics. To develop an ability to monitor processes, detect special causes of variation. To develop an ability to formulate and solve typical design optimization problems by statistical experimentation. To improve the ability to detect important quality problems during product/service development and generate solutions for them.