Upon completion of the course the student should be able to:
- Understanding of the changing global business environment, emerging business and cross cultural issues, and implications for management.
- Critically analyse cultural differences, conduct comparative analyses and consider the impact on global business organisations; apply problem solving strategies to cross cultural issues and present informed arguments in support of culturally sensitive and socially responsible behaviour in business.
- Work cohesively in a cross-cultural team and demonstrate understanding of problem solving strategies in diverse teams.
- Present a range of cultural arguments concerning the need for corporate and social responsibility and ethical behaviour in business, and be able to incorporate the UN Sustainable Goals in local and global business contexts.
- Demonstrate understanding of culture and cultural differences in the workplace, identify the desirable competencies for an effective global manager, demonstrate cultural sensitivity and emotional intelligence in business and the workplace.
- Understand differences in cross cultural leadership styles and adaptability to cultural contexts. Identify leadership characteristics required to manage culture-based challenges in international business (political, social, economic, legal and technological).
- Demonstrate confidence in oral communication and discussion of issues relating to culture and management, present ideas in a succinct and clear manner, and engage in culturally sensitive communication.
- Describe the actions taken on different stages of negotiations; appreciate and explain the importance of pre-negotiation and post-negotiation phases
- Formulate and apply the instruments of negotiation strategy and tactics
- Explain the functions of the best alternative to a negotiated agreement (BATNA); recognize and use BATNA in negotiations
- Distinguish positions from interests in negotiations; discover interests of the other side in negotiations; create interest maps•
- Describe negotiation styles indifferent cultures; adjust negotiation tactics to cultural differences