Define key organizational learning and motivation theories

Identify the steps of a specific organizational problem solving approach called GAP Analysis

Explain the causes of organizational problems

propose appropriate solutions based on organizational research and theory

Evaluate the effectiveness of proposed solutions on closing the identified gap using Kirkpatrick ands Kirkpatrick's 4 levels of evaluation

conduct a gap analysis on  a specific educational organization that is having difficulty achieving the goals of the organization

measure the current progress towards those goals and the gaps that must be closed to achieve the goals for each of the stakeholders who are affected by the problems experienced in a given organization