Students who pass the course satisfactorily will be able to

• use market segmentation with differential pricing in demand management,
• identify the differences and relations between alternative control mechanisms,
• identify the difference between class-based (independent demand) and choice-based models,
• identify the trade-offs to be resolved in single-resource RM,
• develop and analyze mathematical single-resource RM models,
• identify the optimal policy structure for typical alternative settings,
• use heuristics  to solve single-resource RM problems,
• solve network RM problems using approximate mathematical models,
• determine bid price control,
• determine (partitioned and nested) seat allocation control.