Know the different approaches to organizational problem solving.

Understand the possible causes of gaps in reaching organizational gaps

Apply the gap analysis approach to solve a problem that existed in a specfic educational organization

Appreciate the relationship between organizational problem solving and performance improvement?

Design a case study that addresses a particular gap in an educational organization

Analyze the gap that exist between the goal of the organization and the current state in terms of that goal using organizational learning and motivation theories

Formulate solutions that address knowledge, motivation, and organizational causes of the gap

Judge the effectiveness of these solutions on closing the gap in the organization